You will receive the finished product through the email you provided on the product page within 24 hours of completing your order.

Text changes are £1.25 if you've already received your order. You have 30 days after your order is created to contact us either by emailing orders@krypton-designs.com or joining our Discord server

If it has been longer than 30 days you will have to repurchase your template

We do not offer any personalized customization to templates. What you see is what you get

If you've already received your order by email, no, refunds are only eligible if you have not received your order. If you create a Paypal dispute over the matter without properly contacting us beforehand, you will be permanently barred without appeal from using our services. You can contact us via Discord or email

The text size will either be decreased, or we will contact you and ask for you to reply with an updated text feature to use instead

First, please check that it has been over 24 hours from purchase by checking on your account HERE. If over 24 hours have passed, please check your spam folder, then proceed to contact us on Discord or via email

Unfortunately we cannot offer exchanges on our products.

We unfortunately don't give out the project files for animated banners (template or custom)